Frequently Asked Questions

Terms and Conditions

Please read this agreement carefully to ensure you understand each provision.

THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

Welcome to Emazing Meals, LLC, website. By using our website (“Site”) or placing an order, you accept and agree to be bound by these Terms and Conditions (“Terms and Conditions”) and our Privacy Policy. Use of this Site is only available to users who are 18 years of age or older and reside in the United States, or its possessions and territories. Emazing Meals, LLC, makes no claims that the Site or any of its content is accessible from outside the United States. Should you access our Site outside of the United States, you do so on your own initiative and are responsible for compliance with local laws.

We may update these Terms and Conditions from time to time in our sole discretion. The modified Terms and Conditions will be effective 30 days following posting and you agree to the new posted Terms and conditions by continuing your use of the Site and/or placing an order. Each time you use the Site or place an order, you reaffirm your acceptance of the then-current Terms and Conditions, and your agreement to be bound hereby. You are responsible for staying informed of any changes and are expected to check this page from time to time so you are aware of any changes. If you do not agree with the modified terms and conditions, you should stop using the Site.

Eligibility

By using our Site, you represent that you have reached the age of majority where you live and that you have the legal ability to accept these Terms and Conditions and to use the Site in accordance with these Terms and Conditions.

Important Health Information

People with certain conditions MUST HAVE physician approval prior to starting any prepared meal programs; these include, but are not limited to people who: (a) are pregnant, (b) have anorexia or bulimia, (c) have chronic kidney disease, (d) children under 17 years of age, (e) nursing mothers, or (f) food allergies. People with these or any other serious health conditions must seek physician approval before starting a meal prep program. Emazing Meals, LLC, is a healthy meal prep delivery/subscription service. Please consult your physician before beginning any meal prep program, or any other weight loss program.

Emazing Meals Billing

When purchasing a prepared meal plan, you are billed at the time of purchase. If you are not happy with the meal(s) for any reason please contact us at our office 1 714 841 8220 within 2 days.

Emazing Meals may require the return and/ or photo documentation of the meal(s) that you are not satisfied.

Pause or Cancel a Plan

You may cancel your order as long as you notify us within 12 hours from order cut-off time. Order cut-off time is Thursdays at 6:00 pm; thus, your order must be cancelled by Friday 6:00 am. To cancel your plan, please notify us via email at info@emazingmeals.com. If you fail to cancel your order within the 12-hour cut-off window time, you will be responsible for the full payment.

Food Substitution Policy

Although Emazing Meals takes every reasonable measure to have sufficient inventory to fill your order, availability of product(s) may change without notice. Emazing Meals is not responsible for unavailability of product due to popular demand, whether discontinued or still in production.

In the completion of orders, Emazing Meals reserves the right to substitute a similar product. When making substitutions, Emazing Meals takes great care to meet the requirements of your particular prepared meal program. Substituted food items may contain different ingredients and allergens than those in items originally ordered. Prior to consumption, please be sure to carefully check all individual product pages for the most updated information regarding ingredients and nutritional content for any/all of Emazing Meals food products, including new and improved items, if you have any food allergies or if you are otherwise concerned about any particular ingredients.

PLEASE NOTE: EMAZING MEALS’ FOOD ITEMS MAY CONTAIN OR MAY HAVE BEEN MANUFACTURED IN A FACILITY THAT ALSO PROCESSES: DAIRY, EGGS, FISH, AND TREE NUTS.

Your Responsibility to Protect Your Account

Emazing Meals reserves the right to withdraw or amend this Site, and any service or material we provide on the Site, in its sole discretion without notice. Emazing Meals will not be liable if for any reason at all or any part of the Site is unavailable at any time or for any period. From time to time, Emazing Meals may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

When you sign up to use the Site and create an account, you will be asked to create an account and establish a password. You are entirely responsible for maintaining the confidentiality of your password and you are entirely responsible for all activity made by you or anyone you allow to use your account. You agree to safeguard your account password from access by others. You agree to indemnify and hold harmless Emazing Meals for losses incurred by Emazing Meals or another party due to someone else using your account or password. Emazing Meals has the right to disable any user name, password, or other identifier, whether chosen by you or provided by Emazing Meals, at any time, in its sole discretion for any or no reason, if in our opinion, you have violated any provisions of these Terms and Conditions.

Content Posted By You

Content posted by you includes, but is not limited to, posting on the Emazing Meals bulletin boards, social media pages, chat rooms, and user blogs. These sites contain various pages where you and other members may post content (“Sites”). You may only post content to sites that you created or which owner of the content has given permission to post. You may not post or distribute content that is illegal or that violates these terms and conditions. By posting or distributing content to the site, you represent and warrant that (a) that you own all the rights to the content or are authorized to use and distribute the content to these sites and, (b) the content does not and will not infringe any copyright or any other third party right nor violate any applicable law or regulation.

By submitting or posting content to the sites, you grant Emazing Meals, its affiliates, subsidiaries, assigns, agents and licensees the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, and promote any post content in any medium. Once you submit or post content to the sites, Emazing Meals will not give you any right to inspect or approve use of such content or to compensate you for any such uses. Emazing Meals owns all rights, title, and interest in any compilation, collective work, or other derivative work whether or not created by Emazing Meals, using or incorporating content posted to the sites. For more information, please review Emazing Meals Privacy Policy.

You should carefully choose the information you post Sites. Any content that you post to the Sites, will be considered non-confidential and non-proprietary. You may not post the following items: Telephone numbers, street addresses, last names, URLs, to external sites, any form of HTML, or programming code, or any photographs containing nudity, or obscene, lewd, excessively violent, harassing, sexually explicit, or otherwise objectionable subject matter. You are solely responsible for anything you may post on these Sites and the consequences of posting anything on these Sites.

Emazing Meals is not responsible, or liable to any third party, or the content or accuracy of any content posted by you or any other user of the Site.

Content Posted By Other Users

Emazing Meals is not responsible for, and does not endorse, content in any posting made by other users on the Sites. You are solely responsible for your reliance on anything posted by another member on the Sites. Under no circumstances will Emazing Meals be held liable indirectly or directly, for any loss or damage caused or alleged to have been caused to you or any third party in connection with the use of or reliance of any content posted by third party on the Sites. If you become aware of any misuse of the Sites by any person, please contact Emazing Meals via email at eatemazing@gmail.com. If you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. Emazing Meals has the right to remove any user contribution from these Sites for any or no reason. Emazing Meals reserves the right to take any necessary legal action against users.

Activities Prohibited on the Site

The following is a partial list of the kinds of conduct that are illegal or prohibited on the site.
Emazing Meals reserves the right to investigate and take appropriate legal action against
anyone who, in the sole discretion of Emazing Meals, engages in any of the prohibited activities.
Prohibited activities include but are not limited to the following:

  • Using the site for any purpose in violation of local, state, national, or international laws;
  • Posting material that infringes the intellectual property rights, privacy rights, publicity rights,
    trade secret rights, or any other right of any party;
  • Posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive,
    slanderous, hateful, or embarrassing to any other person or entity as determined by Emazing
    Meals in its sole discretion or pursuant to local community standards. Emazing Meals takes no
    responsibility for monitoring such content or in evaluating it;
  • Posting advertisements or solicitations of business;
    After receiving a warning, continuing to disrupt the normal flow of dialogue, or posting
    comments that are not related to the topic being discussed (unless it is clear the discussion is
    free-form);
  • Posting chain letters or pyramid schemes;
  • Impersonating another person;
  • Distributing viruses or other harmful computer code;
  • Harvesting or otherwise collecting information about others, including email address, without
    their consent;
  • Allowing any other person or entity to use your identification for posting or viewing comments;
    Posting the same note more than once or “spamming”;
  • Harrassing, threatening, stalking, or abusing any person; or
  • Engaging in any other conduct that restricts or inhibits any other person from using or enjoying
    the site, or which, in the sole discretion of Emazing Meals, exposes Emazing Meals or any of its
    customers or suppliers to any liability or detriment of any type.

Emazing Meals reserves the right, but is not obligated, to do any or all of the following:

  • Record the dialogue or content posted on any pages of the Site;
  • Investigate an allegation that anything posted on the site does not conform to these Terms and
    Conditions and determine in its sole discretion or remove or request the removal of the
    posting;
  • Remove postings which are abusive, illegal, or disruption, or that otherwise fail to confirm with
    these Terms and Conditions;
  • Terminate a user’s access to the site upon any breach of these Terms and Conditions;
  • Monitor, edit, or disclose any posting on the site; and Edit or delete any communications posted on the site, regardless of whether such communications violate these standards.

Emazing Meals may disclose user information including personal identity with other personal information to any third party who claims that material posted by you violates their rites, including their intellectual property rights or their right to privacy. Without limiting the foregoing, Emazing Meals has the right to fully cooperate with any law enforcement authorities or court order requesting or directing Emazing Meals to disclose the identity or other information of anyone posting any materials on or through the Site or any Sites.

YOU WAIVE AND HOLD EMAZING MEALS, LLC, HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY EMAZING MEALS. DURING OR AS A RESULT OF ITS INVESTIGATION, AND FROM ANY ACTION TAKEN AS A CONSEQUENCE OF INVESTIGATION BY EMAZING MEALS, LAW ENFORCEMENT AUTHORITIES OR OTHER THIRD PARTIES.

Emazing Meals does not undertake to review any materials before you have posted them on the Sites and cannot ensure prompt removal of objectionable material after it has been posted. Emazing Meals assumes no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. Emazing Meals has no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Emazing Meals has the right to terminate your account and your access to the Site or Sites for any reason, including, without limitation, if Emazing Meals, in its sole discretion, considers your use to be unacceptable, Emazing Meals, but shall not be under any obligation to, provide you a warning prior to termination of the Site or Sites.

Emazing Meals, LLC Intellectual Property

The entire contents of the Site or Sites are copyrighted as a collective work under the laws of the United States and other copyright laws. Emazing Meals holds the copyright in the collective work. The collective work includes works which may be property of other members. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the material from the different areas of the Site or Sites solely for your own non-commercial use, unless otherwise permitted (e.g., in the case of electronic coupons, etc.). Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner. You agree not to change or delete any proprietary notices from materials downloaded from the Site or Sites. The Site and its entire contents, featuring and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Emazing Meals, LLC or its affiliates, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. These Terms and Conditions permit you access to the Site for your personal, non- commercial use only. You must no reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site.

You must not (i) modify copies of any materials from the Site; (ii) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying test, and (iii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you print, copy, modify, download or otherwise use or provide any other person with access to any [art of the Site in breach of the Terms and Conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Emazing Meals. Any use of the Site not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.

Trademarks

The entire contents of the Site or Sites are copyrighted as a collective work under the laws of the United States and other copyright laws. Emazing Meals holds the copyright in the collective work. The collective work includes works which may be property of other members. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the material from the different areas of the Site or Sites solely for your own non-commercial use, unless otherwise permitted (e.g., in the case of electronic coupons, etc.). Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner. You agree not to change or delete any proprietary notices from materials downloaded from the Site or Sites. The Site and its entire contents, featuring and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Emazing Meals, LLC or its affiliates, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. These Terms and Conditions permit you access to the Site for your personal, non- commercial use only. You must no reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site.

You must not (i) modify copies of any materials from the Site; (ii) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying test, and (iii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you print, copy, modify, download or otherwise use or provide any other person with access to any [art of the Site in breach of the Terms and Conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Emazing Meals. Any use of the Site not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.

Copyright Protection

If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials (or access thereto) from this Site by contacting Emazing Meals (as set forth below) and providing the following information.

Identification of the copyrighted work that you believe to be infringed. Please describe the work and, where possible, include a copy or the location (e.g., URL) of an authorized version of the work. Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.

Your name, address, telephone number, and e-mail address. A statement that you have a good faith belief that the complained use of the materials is not authorized by the copyright owner, its agent, or the law. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.

A signature or the electronic equivalent from the copyright holder or authorized representative. Send this information by mail to Emazing Meals, LLC, 18377 Beach Blvd #104 Huntington Beach, CA 92648, ATTN: Legal Department. In an effort to protect the rights of copyright owners, Emazing Meals maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of the Site who are repeated infringers.

Changes to the Site

Emazing Meals, LLC may update the content on the Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and Emazing Meals, LLC is under no obligation to update such material.

Information About You and Your Visits to the site

All information we collect on this Site is subject to our Privacy Policy. By using the Site, you consent to all actions taken by Emazing Meals, LLC with respect to your information in compliance with the Privacy Policy.

Online Purchases and other Terms and Conditions

All purchases through this Site or other transactions for the sale of goods or services or
information formed through the Site or as a result of visits made by you are governed by these
Terms and Conditions.

Additional terms and conditions may also apply specific portions, services or features of the
Site. All such additional terms and conditions are hereby incorporated by this reference into
these Terms and Conditions.

Links From the Site

If the Site contains links to other sites and resources provided by third parties, these links are
provided for your convenience only. This includes links contained in advertisements, including
banner advertisements and sponsored links. Emazing Meals has no control over the contents of
those sites or resources, and accepts no responsibility for them or for any loss or damage that
may arise from your use of them. If you decide to access any of the third party websites linked
to this Site, you do so entirely at your own risk and subject to the terms and conditions of use
for such websites.

The Sites and/or Site may include content provided by third parties, including materials
provided by other users, bloggers, and third-party licensors, syndicators, aggregators and/or
reporting services. All statements and/or opinions expressed in these materials, and all articles
and responses to questions and other content, other than the content provided by Emazing
Meals, are solely the opinions and the responsibility of the person or entity providing those
materials. These materials do not necessarily reflect the opinion of Emazing Meals. Emazing
Meals is not responsible, or liable to you or any third party, for the content or accuracy of any
materials provided by any third parties.

Warranties

The Sites and/or Site and the content are provided on an “as is” and “as available” basis.

TO THE FULLEST EXTENT PERMITTED BY LAW, EMAZING MEALS, ITS LICENSORS, AND ITS
SUPPLIERS, DISCLAIM ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR
PARTICULAR PURPOSE.

Emazing Meals makes no warranty as to the reliability, accuracy, timeliness, usefulness,
adequacy, completeness, or suitability of the Sites and/or Site. Emazing Meals cannot and does
not warrant against human and machine errors, omissions, delays, interruptions or losses,
including loss of data. Emazing Meals cannot and does not guarantee or warrant that files
available for downloading from these Sites and/or Site will be free of infection by viruses,
works, Trojan horses, or other codes that manifest contaminating or destructive properties.
Emazing Meals cannot and does not guarantee or warrant that any content you post on the
Sites will remain on the Sites. Emazing Meals does not warrant or guarantee that the functions
or services performed on the Sites and/or Site will be uninterrupted or error-free or that
defects in the Sites and/or Site will be corrected.

Emazing Meals may disable all or any social media features and any links at any time without
notice in our discretion.

Limitation of Liability

EMAZING MEALS’ ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY
DISPUTE WITH EMAZING MEALS IS TO DISCONTINUE YOUR USE OF THE SITE. EMAZING MEALS
AND ITS VENDORS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES ARIXING FROM YOUR USE OF THE SITES AND/OR
SITE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SITES AND/OR
SITE. THESE EXCLUSIONS FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES INCLUDE, WITHOUT LIMITATION, DAMAGES FOR HEALTH-RELATED
ISSUES, LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE
OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF EMAZING
MEALS HAD BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR
EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED. BECAUSE SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, EMAZING
MEALS AND ITS VENDORS’ LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Indemnification

You agree to indemnify, defend, and hold Emazing Meals, its officers, directors, employees,
agents, licensors, and suppliers, harmless from and against any claims, actions, or demands,
liabilities, and settlements including without limitation, reasonable legal and accounting fees,
resulting from, or alleged to result from, your violation of these Terms and Conditions or use of
the Sites and/or Site, including but not limited to, any content that you may post, any use of the
Sites’ and/or Site’s content, services and products other than as expressly authorized in these
Terms and Conditions or your use of any information obtained from the Sites and/or Site.

Governing Law and Juristiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of
the Commonwealth of Arizona, without regard to its conflict of laws rules.

Resolving Disputes - Arbitration

Most customer concerns can be resolved quickly and to the customer’s satisfaction by
contacting our office at (714) 841-8220. If the office personnel is unable to resolve a complaint
you may have to your satisfaction (or if Emazing Meals has not been able to resolve a dispute it
has with you after attempting to do so informally), we each agree to resolve those disputes
through binding arbitration or small claims court instead of in courts of general jurisdiction.
All disputes or claims that arise under or related to these Terms and Conditions (whether in
contract, tort or otherwise, whether past, pre-existing, or future, and including statutory,
consumer protection, common law, intentional tort, injunctive, and equitable claims) will be
resolved either in small claims court or by individual arbitration in accordance with the rults of
the American Arbitration Association (“AAA”). Unless you and Emazing Meals agree otherwise,
any arbitration hearings will take place in the county (or parish) of your billing address. The
AAA Rules are available online at adr.org by calling the AAA at 1-800-778-7879. Emazing Meals
agrees that it will pay a consumer’s filing fee for the arbitration.

You agree to arbitration on an individual basis. In any dispute, NEITHER CUSTOMER NOR
EMAZING MEALS SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER
CUSTOMERS, OR ARBITRATE OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS
REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. If any
provision of this arbitration agreement is found unenforceable, the unenforceable provision
shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall
there be a class arbitration).

The arbitrator shall be empowered to grant wherever relief would be available in court under
law or in equity. Any award of the arbitrator shall be final and binding on each of the parties,
and may be entered as a judgment in any court of competent jurisdiction. This transaction and
the arbitration shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA).

Waiver and Responsibility

No waiver by Emazing Meals of any of the terms and conditions set forth in these Terms and
Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver
of any other term or condition, and any failure of Emazing Meals to assert a right or provision
under these Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent
jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be
eliminated or limited to the minimum extent such that the remaining provisions of the Terms
and Conditions will continue in full force and effect.

Entire Agreement

These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement
between you and Emazing Meals with respect to the Sites and/or Site and supersede all prior
and contemporaneous understandings, agreements, representations, and warranties, both
written and oral, with respect to the Sites and/or Site.

Notice

Emazing Meals may deliver notice to you under these Terms and Conditions by means of
electronic mail, a general notice on the site, or by written communication delivered by first
class U.S. mail to your address on record in your account. You may give notice to Emazing
Meals at any time via electronic mail at info@emazingmeals.com.

Telephone Calls

Upon signing up for the program, you will be asked to provide us with a telephone number at
which we can reach you. That number is required for shipping and so that Emazing Meals can
reach you with informational calls related to your transactions. All calls to and from Emazing
Meals may be monitored or recorded for quality and training purposes.